How it works
How Letifly Works
Thoughtfully designed essentials. Fair prices. Clear expectations.
At Letifly, our goal is simple: make well-designed home, lighting, and lifestyle products accessible without unnecessary markups. This page explains how our business works, how we price our products, and what you can expect when you shop with us.
Our Approach
Letifly curates design-forward essentials for everyday living. We focus on products that balance aesthetics, functionality, and value — without positioning ourselves as a luxury, artisanal, or bespoke brand.
Our collections are selected for customers who appreciate good design and practical quality at approachable prices.
How We Keep Prices Accessible
Traditional retail pricing often includes multiple layers of cost between production and the end customer. We simplify that process.
Our model prioritizes:
- Working closely with trusted sourcing and logistics partners
- Limiting unnecessary intermediaries and retail markups
- No physical retail storefronts
- Lean operational and marketing overhead
By keeping our structure efficient, we’re able to offer competitive pricing while maintaining consistent product standards.
Pricing Methodology
Our prices are set based on product design, manufacturing costs, logistics, and our direct-to-consumer operating model. By selling directly to customers and minimizing traditional retail markups, we are able to offer products at lower prices.
When shown, “compare at” prices reflect estimated traditional retail pricing for similar products in conventional retail environments. These prices are provided for context only and do not always represent prior selling prices on Letifly.
What Our Products Are — and Are Not
Transparency matters. Here’s how to understand Letifly products:
Our products are:
- Carefully selected for design, function, and everyday use
- Produced by experienced manufacturers
- Priced to reflect materials, production, logistics, and service
Our products are not:
- Custom-made or handcrafted to order
- Luxury or heirloom-grade items
- Limited-edition or investment pieces
This clarity helps ensure our customers know exactly what to expect.
Quality & Standards
Every product offered by Letifly is reviewed for:
- Material appropriateness for its intended use
- Functional durability under normal conditions
- Visual consistency with our design standards
As with all consumer goods, natural variations in materials, finishes, or color may occur.
Pricing Transparency
Our pricing reflects the real cost of:
- Materials and manufacturing
- International freight and logistics
- Duties, taxes, and payment processing fees
- Warehousing, fulfillment, and customer support
When a Compare at price is shown, it reflects traditional retail pricing for similar products in conventional retail environments.
Shipping & Fulfillment
Orders are fulfilled through a combination of trusted international logistics partners and our U.S.-based warehouse.
Depending on the product and destination, items may ship from:
- Our fulfillment partners abroad, or
- Our U.S. warehouse for select products stocked domestically
Estimated delivery times are provided at checkout and reflect the fulfillment method used for each order. Delivery timelines may vary due to carrier conditions, customs processing, weather, or seasonal demand.
Returns & Customer Care
We aim to make shopping with Letifly straightforward and fair. Our return and refund terms are outlined clearly in our Return Policy and Terms of Service.
If something isn’t right, our customer care team is here to help.
A Note on Design & Inspiration
Letifly products may be inspired by broader design trends, styles, or categories, but all products are sourced, branded, and sold independently. Any references to style are descriptive, not comparative or affiliated.
Questions?
If you’d like more information about how Letifly works, our policies, or a specific product, please visit our Help Center or contact our customer care team.
Clear communication is part of our commitment to a better shopping experience.
